We have worked with the Millward Agency since 2011, relying on them for many insurance needs including general liability, workers comp and general business/property. Kyle Peterson has hands down been the most professional, reliable, capable professional we have worked with, not only in insurance, but in any industry, anywhere. His response time is so fast I sometimes wonder if he has cloned himself. His attention to detail and ability to explain complicated matters in easy-to-understand terms is simply uncanny. He clearly sets expectations and then exceeds them in every way possible. The other staff at Millward has also been very easy to work with. I can always get a real person on the phone and at the rare occasion Kyle is not available, we have always been able to receive prompt attention. I am happy to highly recommend the Millward Agency and especially Kyle Peterson for any of your insurance needs.
Brandon – Logan, UT
Medical Device Manufacturer
Insurance can be daunting and confusing, but working with Wade and Kyle makes the process clear and very easy to understand. Their service over the years has put our company in a very comfortable position knowing we are well covered with an agency that has diligently worked on our behalf to ensure we are getting the best coverage for our business. Their entire operation and staff are expedient and courteous. We will be clients for many years to come.
Chad – Winnipeg, Canada
When originally approached by Millward Agency, we were apprehensive about an agency not located near our facility. There is just something about having that person across town. We decided to use this has an opportunity to leverage our local agent and lower premiums.
Millward came back with a proposal, suggestions and a straight forward plan. They compared apples to apples based on our current policy. Pricing was around 15% lower, a savings we know our current agent would probably match. The plan, however, expanded our coverage and umbrella policy. Still unsure, we offered numerous scenarios for claims. Each one was addressed in terms we could understand.
We presented their policy to our local agency. They were able to drop our current policy rate by 5% with no changes to coverage. When asked about comparing apples to apples with Millward proposal; he would not touch the extended coverage or our umbrella without higher premiums in excess of 25%.
The support staff is second to no one. They were there assisting with our recent acquisition of a competitor; answering questions daily and providing additional coverages both short and long term. This being our first acquisition they were instrumental in keeping us on track. Overall Millward is growing with us, not against us.
John – Woodburn, OR
They are SO helpful! The Millward Agency has been providing us excellent service for many years- They are a very professional, reliable company, who provide the BEST customer service. I would have to say that we are probably quite a challenge to the Millward Agency. In almost all of our policy needs, we have been very demanding in the extra coverage, pricing and then, needing it right away. Wade and all of his staff have always rose to each and every occasion, meeting all of our demands and exceeding them. I realize we are not their only customer, but they sure make us feel like we are with the wonderful, rapid response, and friendly, personalized service. It was past quitting time for Wade one evening, and he saw my phone number on his caller ID, instead of ignoring it, he answered and took care of what I needed right away. They have all gone over and above to make sure they got us the best possible coverage in all of our needs. I would highly recommend the Millward Team!.
Trisha – Grass Valley, CA
I am very pleased with the service Dupaco has received from the Millward Agency. The expertise they have in the health sciences field has led to us getting very good policies for very competitive rates. The entire staff is attentive and professional. This is the first time I have ever used an agency remote from our office, but the experience has been nothing but positive. I recommend the Millward Agency without reservation.
Ken – Oceanside, CA
I recommend anyone needing insurance to give Kyle a call. He immediately responds to email and phone calls and is just wonderful to work with.
Roxanne – Wauwatosa, WI
Travis has always been very helpful and responsive to our insurance needs. We appreciate his hard work on our behalf.
Marj – Berkeley, CA
I have relied on Wade and the Millward Agency for over nine years in providing me with his expertise in the insurance industry. While starting a new corporation, the first person I thought of to handle the insurance aspect of the unique nature of our business, was Wade. He was able to navigate our concerns and secure multiple policies that best fit our business needs. I value Wade’s ability to adapt to new situations and environments, his hard work, and ultimately his ability to deliver timely results in the form of practical solutions to complex business issues.
Julie – Santa Ana, CA
Kyle’s service is first rate. All issues are handled promptly and he is very easy to work with. He understands both the insurance side and his client’s business. I would not hesitate to recommend Kyle to new clients.
Adam – Fresno, CA
Wade and the Millward Agency do a great job for us in securing the best insurance products for our commercial properties and assisting us with any claims that arise. I thoroughly enjoy working with Wade and his team and have complete confidence in Wade’s abilities and results.
Chuck – San Diego, CA
Commercial Real Estate
Travis is helpful and responsive in all our business transactions. I feel confident in the policies he has put together for me and I appreciate his expertise.
Casey – Highland, UT
When dealing with the staff at Millward Agency. I feel like they try and do whatever they can to satisfy and take care of my needs and concerns in a timely manner. They make me feel very comfortable as if they know me on a personal level, which I like very much. When I call the Millward Agency, I know I will get the help that I am looking for.
Rick – Levelland, TX
In our 3rd year together, I am very pleased and appreciative of the job Travis has done for us. Being a small company, all expenditures are very closely scrutinized, and after all, saving money on something like commercial insurance for our company is very important.
You have not only found the appropriate policy for the very special niche company we are, but also saved us in premiums by shopping around in your arena of vendors.
I would highly recommend Travis & the Millward Agency for anyone who needs commercial insurance.
Helen – Garland, TX
Wade is an outstanding insurance agent. He not only knows liability insurance, but he knows the insurance requirements that are specific to our unique type of business. I really appreciate that knowledge and depend on him yearly to take care of our insurance needs.
I would highly recommend Wade to anyone looking for a new agent.
Diana – Spokane, WA
Travis is a great person to help with insurance needs. He is a professional in the insurance business. Would recommend him for all insurance needs.
Bobby – Delhi, LA
Travis and his group work fast and efficiently!!! And the work is done correctly the first time. I have never had a reason to complain. Travis keeps me happy – and most importantly covered with the appropriate level of insurance.
Kyle – Van Nuys, CA
Travis is very knowledgeable and steers us through the confusing maze of insurance with an expert hand. He is personable and very easy to work with.
Stacey – Ontario, CA
Real Estate Brokerage
Kyle is always a quick phone call away to answer my questions. When he says he is going to do something for me…..it gets done quickly.
Dave – Henderson, NV
Can’t say enough about the Millward Agency. Super fast and friendly service. Very personable and fun to work with. Appreciate all you guys do.
Rusty – Lakeside, AZ
Kyle is very knowledgeable and accessible to all of my insurance needs. I wish I had found him sooner.
Brad – Abilene, TX
I have had the pleasure of working with Wade and his team at the Millward Agency for a few years. As a principal of my company, it is important to find a partner not just a provider. The Millward Agency team has gone beyond the call of duty and I would highly recommend them to everyone.
Cody – Houston, TX
Our company used a broker that is well-known in the O&P circle for 20 plus years, but the cost got to be very expensive. We felt we were paying way too much money for the service we were receiving.
We then were contacted by Corey of the Millward Agency about possibly comparing what we were paying for our insurance coverage. We reviewed the policies together, went over the differences in coverage and found a mistake that the other broker had made on our coverage. At the time we were using two separate brokers. We were so pleased with the service and savings that we have since then moved all of our policies over to the Millward Agency.
Since Corey’s departure, Kyle Peterson took over our account, Ted and I have been very pleased with the result and the professional level of service offered by Kyle and the entire Millward Agency. I am pleased to report that our average savings has been in the upward of 25 to 30%.
I humbly recommend Kyle Peterson of the Millward Agency without reservation to anyone looking for an honest, trustworthy insurance broker.
Marie – Houston, TX
Thanks Wade. I have to say it is very nice working with you and Millward :)… Very responsive and helpful
Nicole – Milwaukee, WI
Wade is a detail-oriented insurance agent who watches after his client’s money like it is his own. He is acutely aware of our individual insurance needs and searches competitive influences in the marketplace for the best fit. In addition to finding the most applicable policies, he has saved us thousands of dollars over the long haul. As such, I highly recommend him.
Tim – Irvine, CA
Our company has multiple policies with Wade at the Millward Agency. He handles each question or concern in a timely manner providing several options for us to consider. His work ethic is to be commended! He strives to provide the best possible policies and customer service.
Missy – Dublin, TX
Our company has worked with Kyle for a few years now and we have always received excellent service. Very professional and always able to give us an answer.
Lisa – Modesto, CA
I have worked with several insurance agencies before finding Wade at the Millward Agency and was pretty happy with them. But working with Wade has shown me what I was missing. Not only was Wade able to save our company thousands of dollars in premiums each year, he and the staff at Millward are always ready with quick, professional responses to any questions I may have. Where some of the other agencies I’ve worked with tended to be a little cold and aloof I really appreciate the warm and friendly service I get from Wade and his staff. I’m a busy guy and don’t have a lot of time to stay on top of our insurance needs. Working with Wade I know that he has everything in control and we are well covered. I hope to continue working with Wade for many years to come.
Dan – San Francisco, CA
Medical Device Manufacturer